Privacy Policy

1What we collect

We may collect the following information when you use DNS Checker:

• Your name and contact information, including email address
• Demographic information such as postcode, preferences and interests
• Other information relevant to customer surveys and/or offers
• Information collected automatically, such as device type, operating system, app version and pages viewed

If you upload content through DNS Checker, it is stored securely. We do not sell, rent or lease your content or personal information to third parties.

2What we do with the information we gather

We use this information to understand your needs and provide a better service, and in particular for the following reasons:

• Internal record keeping
• Improving our products and services
• Periodically sending promotional emails about new features, special offers or other information we think you may find interesting, using the email address you have provided
• Contacting you for market research purposes, by email, phone or mail
• Customising the app according to your interests

3Security

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

4How we use cookies

DNS Checker and the web content it loads may use cookies and similar technologies. A cookie is a small file that helps analyse web traffic or lets a website recognise you when you return.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about usage and improve the app. We only use this information for statistical analysis, after which it is removed from our system.

Cookies do not give us access to your device or any information about you other than the data you choose to share with us. You can choose to accept or decline cookies; declining may prevent you from taking full advantage of the app.

5Links to other Apps

DNS Checker may contain links to other apps and websites. Once you use these links to leave DNS Checker, we have no control over those destinations and cannot be responsible for the protection and privacy of any information you provide while visiting them. Please review the privacy statement of each app or site you visit.

6Controlling your personal information

You may choose to restrict the collection or use of your personal information:

• Whenever you are asked to fill in a form, look for the option to indicate that you do not want the information used for direct marketing
• If you previously agreed to us using your personal information for direct marketing, you may change your mind at any time by contacting us

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. You may request details of the personal information we hold about you. If you believe any information we hold is incorrect or incomplete, please contact us and we will promptly correct it.

7Addendum to DNS Checker Privacy Policy

DNS Checker (“us”, “we”, or “our”) operates the DNS Checker mobile application (the “Service”).

This section informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service, and the choices you have associated with that data. By using the Service, you agree to the collection and use of information in accordance with this policy.

8Definitions

Service

The DNS Checker mobile application operated by DNS Checker.

Personal Data

Data about a living individual who can be identified from that data (or from that and other information in our possession).

Usage Data

Data collected automatically, generated either by use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Cookies

Small pieces of data stored on your device.

Data Controller

The person who determines the purposes for which and the manner in which any personal data is processed. For this policy, DNS Checker is the Data Controller of your personal data.

Data Processors (or Service Providers)

Any person or company who processes data on behalf of the Data Controller.

Data Subject

Any living individual who is using our Service and is the subject of personal data.

9Information Collection and Use

We collect several types of information for various purposes to provide and improve our Service to you.

Personal Data

While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Address, state, province, postal code and city
• Cookies and Usage Data

We may use your personal data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications by following the unsubscribe link or by contacting us.

Usage Data

When you access the Service with a mobile device, we may collect certain information automatically, including the type of device you use, your device’s unique ID, the IP address of your device, your mobile operating system, the type of mobile browser you use, unique device identifiers and other diagnostic data.

Tracking and Cookies Data

We use cookies and similar tracking technologies, such as beacons, tags and scripts, to track activity on our Service and hold certain information. Examples of cookies we use:

• Session cookies to operate our Service
• Preference cookies to remember your preferences and settings
• Security cookies for security purposes

Device permissions

DNS Checker asks for the following permissions. You can change them at any time in your device settings.

• Push Notifications — DNS Checker uses this permission to send notifications you have agreed to receive. A device token is stored so notifications can be delivered.

10Use of Data

DNS Checker uses the collected data for various purposes:

• To provide and maintain our Service
• To notify you about changes to our Service
• To allow you to participate in interactive features of our Service when you choose to do so
• To provide customer support
• To gather analysis or valuable information so that we can improve our Service
• To monitor the usage of our Service
• To detect, prevent and address technical issues
• To provide you with news, special offers and general information about other goods, services and events we offer, unless you have opted not to receive such information

11Legal Basis for Processing Personal Data (GDPR)

If you are from the European Economic Area (EEA), the legal basis DNS Checker relies on for collecting and using the personal information described in this policy depends on the personal data we collect and the specific context in which we collect it. We may process your personal data because:

• We need to perform a contract with you
• You have given us permission to do so
• The processing is in our legitimate interests and is not overridden by your rights
• For payment processing purposes
• To comply with the law

12Retention of Data

DNS Checker will retain your personal data only for as long as is necessary for the purposes set out in this policy, and to the extent necessary to comply with our legal obligations, resolve disputes and enforce our policies.

Usage Data is generally retained for a shorter period, except when it is used to strengthen security or improve the functionality of our Service, or we are legally obligated to keep it for longer.

13Transfer of Data

Your information, including personal data, may be transferred to — and maintained on — computers located outside your state, province, country or other governmental jurisdiction, where data protection laws may differ. Your consent to this policy, followed by your submission of such information, represents your agreement to that transfer.

DNS Checker will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this policy, and no transfer will take place to an organisation or country unless adequate controls are in place.

14Disclosure of Data

Business transaction

If DNS Checker is involved in a merger, acquisition or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different privacy policy.

Disclosure for law enforcement

Under certain circumstances, we may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities.

Legal requirements

DNS Checker may disclose your personal data in the good-faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of DNS Checker
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of users of the Service or the public
• Protect against legal liability

15Security of Data

The security of your data is important to us. DNS Checker loads its content over secure HTTPS connections, but no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

16“Do Not Track” Signals

We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track in your browser’s settings.

17Your Data Protection Rights (GDPR)

Depending on where you live — for example in the EEA under the GDPR, or in South Africa under POPIA — you have certain data protection rights. DNS Checker aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your personal data. You have the right to:

• Access, update or delete the information we have on you
• Have your information corrected if it is inaccurate or incomplete
• Object to our processing of your personal data
• Request that we restrict the processing of your personal information
• Receive a copy of your personal data in a structured, machine-readable format
• Withdraw your consent at any time where we relied on your consent to process your personal information

We may ask you to verify your identity before responding to such requests. You also have the right to complain to a data protection authority about our collection and use of your personal data.

18Service Providers

We may employ third-party companies and individuals to facilitate our Service, provide the Service on our behalf, perform Service-related services or help us analyse how our Service is used. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

• Analytics — we use analytics services (for example Google Analytics for Firebase) to understand how the app is used and to improve it. These providers may collect usage data and device identifiers.

19Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit. We have no control over, and assume no responsibility for, the content, privacy policies or practices of any third-party sites or services.

20Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

21Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new policy on this page, and let you know by email and/or a prominent notice in DNS Checker before the change becomes effective, updating the effective date at the top of this policy.

You are advised to review this policy periodically for any changes. Changes are effective when they are posted on this page.

22Contact Us

If you have any questions about this privacy policy, please contact DNS Checker:

• On our website: https://dnschecker.co.za/